This Covid-19 continues to be humanity’s largest disruptor of businesses and life, lately, it is the understatement. Aside from producing an overpowering sense of warning, anxiety, and nervousness, it’s seriously impacted opinion in regards to the majority of commercial transactions. Amid the international increase of internet and multi-channel advertising, and their impact on retail, such as malls, even the Coronavirus meltdown is going to be a powerful game-changer for retail throughout the globe.

The objective of this blog is to provide a strategy for resuming our mall retails stores post-COVID-19 lockdown. It also provides a framework for social distancing, right sanitization guidelines, workplace norms, among others, to ensure safety and hygiene for internal and external customers, which will remain of utmost importance post lockdown.

To help the Retail Business Units during this critical phase, Mall Management of Sarath City Capital Mall has set up specific operational guidelines:

Our WASH policy i.e. Water, Sanitization, and Hygiene:

• Installation of sanitization products, and preventive guideline posters at all entry and exit points.
• Stores, and entry doors to have Thermo-Guns and screen all personnel and customers for checking body temperatures.
• Provide PPE kits, Bio-Degradable gloves, masks to all staff, including back-office staff.
• Making wearing masks mandatory.
• Installing hand rub dispensers at prominent places around the store & making sure the dispensers are regularly refilled.
• Sanitization of all highly touched surfaces at least once every 3 hours.
• Using drop-down banners, signs, and posters around the store to remind staff and customers of the risks of COVID-19 and measures necessary to stop its spread. 

Staff Awareness & Deploying Rapid Response Team in Stores:

• Create a Rapid Response Team of at least two store managers who will monitor employees with infections/symptoms and will take appropriate actions.
• Encouraging employees to use their private vehicles while commuting to work.
• Make sure the staff using public transport to sanitize themselves before entering the store.
• Make it compulsory for employees to wash their hands when they arrive and every time they enter the premises, as well as frequently throughout the day.

• Conduct daily fever checks—Every staff to be checked for the body temperature through infrared-based gun thermometers without fail.
• Mandating employees to have lunch at their work stations; no employee to be allowed to wash their lunch box in the washbasin.
• Encouraging employees to wash their hands with soap at least for 20 seconds before and after using washrooms.
• Staffs need to stay at home if they develop even mild symptoms of COVID -19.
• Every 14 days, we will be carrying out disinfecting and fumigating of all stores.

 Redesigning of Spaces & Aisles:

• Restrict gathering in groups, avoid any meeting of no more than 2-3 persons at a time.
• No more than 2 persons to use waiting area benches while ensuring social distancing guidelines.
• No-touch security scan to be installed.
• We will be creating separate isolation rooms during a health emergency.
• Putting distance marking on different crowded areas and disinfecting all common areas like lifts, escalators, chairs in seating areas, food and beverages, and retail outlets.
• Availability of hand wash or alcohol-based hand sanitizers within the common area, washroom area, and stores. 

Our Accountability and Responsibility:

• The mall management would be wholly accountable for the safety of each and every customer visit.
• We urge and request every citizen to practice social distancing, using a mask, and use sanitizers in order to keep themselves and others safe.
• With all social responsibilities lets come together and eradicate the spreading of the virus.

Precautionary measures taken in the mall to prevent the spread of COVID-19

We hope you are staying safe and taking care of your family, your communities, and your loved ones in the best way possible.

At Sarath City Capital Mall, SAFETY has been the utmost core value of our overall operations at all times. Given the size of our Mall, which is a total of 27,00,000 square feet in the expanse with a retail space of 19,31,000 square feet and total parking of 10,00,000 square feet, which makes the only Mall in the city which can serve you at its best in regards to COVID-19 protocols and processes for sanitization.

In times of uncertainty, we remind our customers, employees, and partners that we are here for you. We have put in place some measures to serve you with utmost care so that you have a good time with your family & friends once we are operational.

SCCM – Mall Operations Guidelines

⮚ Alternate parking slots to be used for all four-wheeler parking, B1 to B4 usage

⮚ Each vehicle must stop for 8-10 seconds at the vehicle check post. No tailgating. 

⮚ Two-wheeler parking allowed only at B1 & B3, parking staff to overlook social distancing 

⮚ Security to maintain Thermo-Guns and screen all personnel for fever and cold. There also has to be a daily temperature record kept by all departments and stores

⮚ Maintain protocols and processes for sanitization at all security checks

⮚ Security staff to use Bio-Degradable gloves & masks 

⮚ The usage of Escalators will be based on the “Stop & Go” movement. Every two alternate steps there will be one passenger.

⮚ Usage of Elevator restricted to maximum 3 persons at a given time. Capsule lifts shall be for 2 people only

⮚ We will close one lift lobby, maybe B-block lobby, at specific timings and days

⮚ Stores to maintain token system, based on store size i.e. 1 Token per 10ft

⮚ Food courts to rearrange seating capacity & make space of standing tables

⮚ Food courts to use “Use & throw” cutleries 

⮚ Mall disinfectant process every 3 hours across the Mall common areas

⮚ Washrooms must maintain token system, social distancing & warm water 

⮚ No idle seating allowed around & near the mall area

⮚ Disinfecting of parking areas are being done every day after the mall closes or before opening. 

Sarath City Capital Mall, Hyderabad, is India’s largest Shopping mall situated amidst the concrete of Gachibowli at the intersection of Hi-tech City and Kondapur, which is a grand spectacle for everyone. The mall has got unique stores, and its collections are from tradition type to ultra-modern so people who are shopping freak they can come and experience it.

Whether it’s a weekday or weekend, everyone, along with their friends or relatives, can come and taste the best exquisite fine dining of their choices. By keeping the perspective of parking issues in Hyderabad Sarath City Capital Mall has built 1.3Million sqft parking spaces, which can accommodate more than 5000 vehicles at a time. So, there is no need to worry about the “PARKING FULL” board.

If you have come for your household essential goods to the mall, then we have got one of the biggest supermarkets i.e., Spar Hypermarket on lower ground. One can shop anything related to fashion clothes, accessories, or conveniences from the store.

If somebody wants to make their weekend destination memorable or adventurous, then Sarath City Capital Mall is the best option in Hyderabad as the mall is the one-stop solution for all your entertainment needs to an adventurous trip. There are outlets of different kinds that house brands of major categories and there is a lot of fun and games. Fun and games for kids are actually a big draw, as the mall has got a dedicated play area i.e., on cue a toy train passes with a gaggle of children yelping away happily.

People who want to experience the luxurious theatre experience then we have AMB Cinemas where the superstar of Telugu Cinema, Mahesh Babu, is the partner. The cinema does an average of 73% occupancy, arguably the best in the country. If you want to experience the seven-star luxury with seven 3D screens, then you must visit to see the spectacle of AMB Cinemas. It is awesome. With its Black and gold in décor, it oozes upmarket class. The seating is dark velvet. I am told the theatre seating is one of its kind. Recliner seats, personal lights, overhead speakers, and all. Hyderabad can now boast of something unique and state of the art. The washrooms are simply exquisite. The theatre is theatrical in itself. There is no cinema nearby that can be anywhere near this. New movies release every week. The weekends are usually packed to the gills. The lounge he shows us meets Hollywood standards. The AMB Cinemas screens everything, South movies, Hindi films, and Hollywood movies. It is big-time movie entertainment.

When it comes to dining. The mall has food court and they are so big and wondrous all the major food chains are present, even one can find Mexican, which is also available. There are some cafes too to accommodate the coffee-swigging Hyderabadi youth. They are all popular brands. The mall amazes everyone, with its management which has brought all the significant and popular brands under one roof. It is easily one of the best food courts one can come across!

The Bazaar, it is a mall within the mall. Smaller stores in this Bazaar evoke the older spirit of older Hyderabad. Leather, pearls, jewelery, kinds of cotton, spices, pickles, ittar (the local perfumes) and some Ayurveda, they are all present near this superb shopping destination near all the leading IT Parks of Hyderabad. Near all the business centers, Co-working spaces and living spaces that is now in Gachibowli.  The temperatures in Hyderabad do tend to be in the high 40s during the summer, and this is going to be the destination with friends in the oncoming days.

PROMOTIONS & EVENTS

PROMOTIONS & EVENTS

Currently there are no events planned. Stay tuned for upcoming events

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PROMOTIONS & EVENTS

PROMOTIONS & EVENTS

Currently there are no events planned. Stay tuned for upcoming events